Post by account_disabled on Jan 23, 2024 23:05:08 GMT -5
Missed calls are a real problem for any business. You spend your budget on attracting customers, but they get lost and go to your competitors. Because of this, companies every month throw away some of the money that they could spend on their development. Fortunately, this is not a problem for Ringostat users. Now they can receive notifications in Telegram about every missed call. Vitaly Safonov, CCO Assistant Ringostat, tells how to set this up . Vitaly Safonov Ringostat Vitaly Safonov, CCO Assistant Ringostat We at Ringostat understand better than anyone how critical the problem of missed calls is. Our latest research showed that businesses miss on average 11-12% of calls. Therefore, we try to give clients maximum tools to combat this problem.
For this Fax Lists we have: report on missed calls and missed unprocessed calls; notifications by SMS and email about missed calls; flexible call forwarding schemes that reduce the likelihood of missing a call and much more. In June, we developed another solution to this problem. People spend almost all their time in instant messengers, including corporate ones when they are at work. Therefore, we have implemented sending notifications about missed calls to Telegram, one of the most popular communication applications in the CIS. What does it give The ability to instantly respond to a missed call - while the client has not yet left for a competitor.
You will immediately find out that you were not reached, and you will see from which number. This way you can call the client back directly in Telegram if you want. You can easily understand which department is keeping customers on line for a long time and losing leads. The notification shows information about how long the client waited on the line, what number he called, and what extension number he entered. You will get quick access to useful information about the client. From the notification you can go directly to the call card. It contains detailed information about the call, previous visits by the client, advertising source of the call, etc.
For this Fax Lists we have: report on missed calls and missed unprocessed calls; notifications by SMS and email about missed calls; flexible call forwarding schemes that reduce the likelihood of missing a call and much more. In June, we developed another solution to this problem. People spend almost all their time in instant messengers, including corporate ones when they are at work. Therefore, we have implemented sending notifications about missed calls to Telegram, one of the most popular communication applications in the CIS. What does it give The ability to instantly respond to a missed call - while the client has not yet left for a competitor.
You will immediately find out that you were not reached, and you will see from which number. This way you can call the client back directly in Telegram if you want. You can easily understand which department is keeping customers on line for a long time and losing leads. The notification shows information about how long the client waited on the line, what number he called, and what extension number he entered. You will get quick access to useful information about the client. From the notification you can go directly to the call card. It contains detailed information about the call, previous visits by the client, advertising source of the call, etc.